Refund Policy

1. Refund Eligibility

1.1. Free Trial: Customers on a free trial are not eligible for refunds, as the trial period allows for service evaluation at no cost.

1.2. Paid Plans: Refunds are available for customers with paid subscriptions, subject to the conditions outlined below.

2. Refund Conditions

2.1. Valid Reasons for Refund: Refunds may be considered in specific cases, such as service disruptions or billing errors.

2.2. Requesting a Refund: To apply for a refund, you must contact our support team within 3 days of your initial payment or renewal date.

2.3. Refund Calculation: Approved refunds will be issued on a prorated basis, factoring in any unused portion of the subscription.

2.4. Processing Time: Refunds will be completed within 3 business days and returned via the original payment method.

3. Non-Refundable Circumstances

3.1. Customer Preference: Refunds will not be granted for changes of mind after purchase.

3.2. Policy Violations: Customers found to be in breach of our Terms of Use will not be eligible for a refund.

3.3. Partial Usage: No refunds will be issued for unused features or partial use of services within an active subscription.

4. Contact Us

If you believe you meet the refund criteria, please reach out to us at [email protected] for further assistance.

5. Changes to this Refund Policy

We reserve the right to update this Refund Policy. Significant changes will be communicated in advance.